The Ridge Behavioral Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Ridge Behavioral Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need the above services, contact Erin Ross, RN, Civil Rights Coordinator.

If you believe that The Ridge Behavioral Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Erin Ross, RN, Civil Rights Coordinator
The Ridge Behavioral Health System
3050 Rio Dosa Drive Lexington, KY 40509
Phone: 859-269-2325 ext 403
Fax: 859-268-6451
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Erin Ross, RN, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
800-368-1019
800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.